Hello again,
you were right: I reported this bug in September 2016 from a different account. The ticket id was #186909.
The only answer that I ever got was the following auto reply:
You are receiving this auto-reply in response to your email regarding:
"answered elsewhere",
Your Request has been assigned an ID of #186909.
Please note that our ticketing system is reserved for our Zoiper BIZ & Premium customers.
Most of the queries are answered within one business day.
If you are using one of our free products, please visit our community support forum:
http://community.zoiper.com
As you can see: Even in this answer I am directed to go to this forum. In fact I am "only" a beta tester at the moment. I would like to purchase Zoiper H5 if it will eventually be released some time.
I am just trying to help. But - as mentioned before - I am wondering if anybody is ever processing the bug reports.
Sincerely
Rüdiger Hahn