0 votes

Hello we are using Zoiper for Linux (Xubuntu 16.04 LTE) but we are having some problems with audio. We can listen very well the client but they cant listen to us the voice goes with very noise like a robot voice. We have use Zoiper in Windows and everything was perfect. Can anyone help to solve this problem?

in Linux by (120 points)

i am also facing same problem in Linux Ubuntu and linux mint, checked by changing Head phone, same problem.

Can you give some more information about your environment, where the server is, etc, as well as which codecs are being used?

Hi,

Are you perhaps using alsa?

Try vi  /etc/modprobe.d/alsa-base.conf

At the bottom of the file, comment out the line that says options snd-usb-audio index=-2

save and then do

vi  /etc/pulse/default.pa

Add this to the bottom.

load-module module-alsa-sink device=hw:3,0

This is assuming that your device is hw:3,0

Please log in or register to answer this question.

Welcome!
Ask your questions and receive answers from other members of the Zoiper Community.

Did you check our Help Section?

You are a Zoiper Biz or Premium customer? If so, click HERE to get premium support.
2,438 questions
1,541 answers
2,314 comments
134,128 users