Question

How to determine if system issue or headset crash?

Answer 1

Hi,

Please check if your headset mic is ok with : https://www.onlinemictest.com/

Have a good weekend

Comments

Zoiper3 for desktop has a built-in "Audio Wizard", which provides tests for both speakers/ microphone and camera.

You can find it under Zoiper -> Settings -> Audio Wizard.

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Yes, and that works when I talk to myself.  I have since learned that Zoiper can grab a bad line.  Once it does it does not easily release that line.  AND it only took 3.5 hours to troubleshoot from i/net provider to GeekSquad.  Made sense, as I had several "we can't hear you calls" in a row.