No Ring tone Iphone 6s

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Hi my iPhone has no ring tone, it receives the notification at top of screen when locked but there is no ring tone, I have gone into the settings on the app and a ring tone is set, the notification is set to alert on the iPhone as well. Please help

asked Sep 27, 2017 in iOS by Matthew Oakley (120 points)  
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Hello,

Check if you have not enabled "quiet mode" with the small button on the left side of your phone.

Hi,

Please let us know if the solution worked.

Regards,

Paul

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