Does not start in Ubuntu 18.04, a white screen is displayed.

+3 votes
Does not start in Ubuntu 18.04, a white screen is displayed.

ubuntu-mate, lubuntu 18.04 64bit

Phone version: Zoiper5 5.2.16 for Linux 64bit


$zoiper5

APP Started! [ PID: 25003 ]
APP Started! [ PID: 25014 ]
APP Started! [ PID: 25042 ]
[0528/075535.918891:ERROR:sandbox_linux.cc(375)] InitializeSandbox() called with multiple threads in process gpu-process.
[0528/075536.043360:ERROR:service_manager_context.cc(252)] Attempting to run unsupported native service: /usr/local/applications/Zoiper5/content_renderer.service

After press CTRL+C

^CAPP Exit [ PID: 25003 ]
Segmentation fault


screenshot
asked May 28 in Linux by Alexander Novoselov (150 points)  
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Same here on KDE Neon 5.12 (which is Ubuntu 16.04 + KDE stuff). Same Zoiper version.

If run with --disable-gpu flag there's a new error trying to load missing libGLESv2.so lib:

APP Started! [ PID: 27889 ]

(zoiper5:27889): Gtk-WARNING **: Unable to locate theme engine in module_path: "adwaita",

(zoiper5:27889): Gtk-WARNING **: Unable to locate theme engine in module_path: "adwaita",
APP Started! [ PID: 27924 ]

(zoiper:27924): Gtk-WARNING **: Unable to locate theme engine in module_path: "adwaita",

(zoiper:27924): Gtk-WARNING **: Unable to locate theme engine in module_path: "adwaita",
[0604/170148.089160:ERROR:gpu_process_transport_factory.cc(1029)] Lost UI shared context.
[0604/170148.331946:ERROR:service_manager_context.cc(252)] Attempting to run unsupported native service: /usr/local/applications/Zoiper5/content_renderer.service
APP Started! [ PID: 27953 ]

(exe:27953): Gtk-WARNING **: Unable to locate theme engine in module_path: "adwaita",

(exe:27953): Gtk-WARNING **: Unable to locate theme engine in module_path: "adwaita",
[0604/170148.406179:ERROR:gl_implementation.cc(292)] Failed to load /usr/local/applications/Zoiper5/swiftshader/libGLESv2.so: /usr/local/applications/Zoiper5/swiftshader/libGLESv2.so: cann
ot open shared object file: No such file or directory
[0604/170148.409569:ERROR:viz_main_impl.cc(197)] Exiting GPU process due to errors during initialization
APP Exit [ PID: 27953 ]

1 Answer

0 votes

Hello,

You can try downloading the release candidate for our next update, it should resolve this issue.

RPM - http://shop.zoiper.com/download.php?id=22O3XJSBNWRBUV2

deb - http://shop.zoiper.com/download.php?id=URTJ1HGQFVFFI9U

TAR - http://shop.zoiper.com/download.php?id=AKIEFRPVPEY2Y3W

answered Jun 6 by Tsetso.Zdravkov (22,960 points)  
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tried with all 3 and still nothing......

app installs ok but when you go to launch it, it never opens up. I get the "spinning wheel" as if it tries to open up, I also can see "Zoiper5" in my activities bar for few moments and then its gone. App never opens.




Can you try resetting your configuration by deleting the "Config.xml" file located in " ~/.Zoiper5 "

removed the config file after deb installation and sill no luck...

I can run it self contained in a folder (when extracted form the tar.xz file), but I have to run it form the terminal. Double-click from the UI still gives me the spinning wheel and then its gone......

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