Question

Does not start in Ubuntu 18.04, a white screen is displayed.

ubuntu-mate, lubuntu 18.04 64bit

Phone version: Zoiper5 5.2.16 for Linux 64bit


$zoiper5 

APP Started! [ PID: 25003 ]
APP Started! [ PID: 25014 ]
APP Started! [ PID: 25042 ]
[0528/075535.918891:ERROR:sandbox_linux.cc(375)] InitializeSandbox() called with multiple threads in process gpu-process.
[0528/075536.043360:ERROR:service_manager_context.cc(252)] Attempting to run unsupported native service: /usr/local/applications/Zoiper5/content_renderer.service

After press CTRL+C

^CAPP Exit [ PID: 25003 ]
Segmentation fault


screenshot

Comments

Same here on KDE Neon 5.12 (which is Ubuntu 16.04 + KDE stuff). Same Zoiper version.

If run with --disable-gpu flag there's a new error trying to load missing libGLESv2.so lib:

APP Started! [ PID: 27889 ]

(zoiper5:27889): Gtk-WARNING **: Unable to locate theme engine in module_path: "adwaita",

(zoiper5:27889): Gtk-WARNING **: Unable to locate theme engine in module_path: "adwaita",
APP Started! [ PID: 27924 ]

(zoiper:27924): Gtk-WARNING **: Unable to locate theme engine in module_path: "adwaita",

(zoiper:27924): Gtk-WARNING **: Unable to locate theme engine in module_path: "adwaita",
[0604/170148.089160:ERROR:gpu_process_transport_factory.cc(1029)] Lost UI shared context.
[0604/170148.331946:ERROR:service_manager_context.cc(252)] Attempting to run unsupported native service: /usr/local/applications/Zoiper5/content_renderer.service
APP Started! [ PID: 27953 ]

(exe:27953): Gtk-WARNING **: Unable to locate theme engine in module_path: "adwaita",

(exe:27953): Gtk-WARNING **: Unable to locate theme engine in module_path: "adwaita",
[0604/170148.406179:ERROR:gl_implementation.cc(292)] Failed to load /usr/local/applications/Zoiper5/swiftshader/libGLESv2.so: /usr/local/applications/Zoiper5/swiftshader/libGLESv2.so: cann
ot open shared object file: No such file or directory
[0604/170148.409569:ERROR:viz_main_impl.cc(197)] Exiting GPU process due to errors during initialization
APP Exit [ PID: 27953 ]

Answer 1

Hello,

You can try downloading the release candidate for our next update, it should resolve this issue.

RPM - http://shop.zoiper.com/download.php?id=22O3XJSBNWRBUV2

deb - http://shop.zoiper.com/download.php?id=URTJ1HGQFVFFI9U

TAR - http://shop.zoiper.com/download.php?id=AKIEFRPVPEY2Y3W

Comments

tried with all 3 and still nothing......

app installs ok but when you go to launch it, it never opens up. I get the "spinning wheel" as if it tries to open up, I also can see "Zoiper5" in my activities bar for few moments and then its gone. App never opens.

---

Can you try resetting your configuration by deleting the "Config.xml" file located in " ~/.Zoiper5 "

---

removed the config file after deb installation and sill no luck...

I can run it self contained in a folder (when extracted form the tar.xz file), but I have to run it form the terminal. Double-click from the UI still gives me the spinning wheel and then its gone......