How do you turn on touch tone sounds for the keypad to use during a call.

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Installed Zoiper5 on a MacBook Air. Set it up to work with a private company's phone system. Works fine, except when a call connects and you need to enter a number to transfer or provide a code, the keypad doesn't produce any touch tone sounds so nothing happens.

asked Jul 30 in Mac by DFWBoots (120 points)  
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1 Answer

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Hello,

Make sure that you are using the proper number pad to send DTMF tones, as shown on the first screenshot, here: https://www.zoiper.com/en/support/home/article/30/Navigating_a_voice_menu___IVR_with_DTMF

If still nothing happens, follow the article further.

answered Jul 30 by Tsetso.Zdravkov (22,340 points)  
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