Handshake Failed when QR Scan

0 votes

Hello there,

When i try to scan the QR code I'm getting "Handshake failed" screen. I don't understand what causing  the problem. Please Help


asked Aug 15, 2018 in Android by munirfromdhaka (140 points)  

This indicates some issue with the TLS on your phone probably. Maybe you have a firewall blocking some connections ?


Thanks for your reply. After QR scan fail with cause "Handshake Failed", I manually configure the zoiper with TLS support and it working ok. My point is if something blocking tls connection then it never works. I found 2 mobile set with same problem.


1 Answer

0 votes

Hey there,

The message you see is not related to the SIP protocol, but to the HTTPS connection that is established when scanning a QR code. Handshake fails because of broken SSL on the device as we rely on it.

answered Aug 21, 2018 by Anton (3,950 points)  
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