Hi Zoiper support,
We provide to our customer a XML file with all the internal contact from their internal directory .
We would like to enable the presence on that directory, but after several try it still doesn't works .
we provide this config file fo the directory part :
<name>Platform Contact Service</name>
like that if i check in the UI settings => contacts => XML,
the use this account for the presence is still grey , but my account for dialing is correctly switch
I thought it was because it already enable on the Native contact center but even if I disable it, I can't still provide the XML account presence .
Is it a normal behavior ? I miss something ? Any clue ?
Thanks in advance for your help,