When wifi restarts, Zoiper Pro cannot call out

Question

       Mobile：Samsung J4 plus * 2
             OS：Android 8.1.0
      version：Zoiper Pro
SIP Server：Asterisk 16.2.1

Description：When wifi restarts, Zoiper Pro can't call out, but incoming call can answer normally.

After the phone restarts, the zoiper pro can be called out normally.

Video：https://youtu.be/WVIR9ZOqG0c

Question：Why is Zoiper Pro registered after wifi restart, but can't call out?

Comments

Hello WWilliamLu,

Could you clarify the exact Zoiper version with which you are testing so I can forward this to our QA team ?

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Hello Zdravkov,

Zoiper for Android debug log ZoiPer Premium 2.8.15 

Library revision: v2.9.2 

Manufacturer: samsung 

Brand: samsung 

Model: SM-J415GN 

Android: 8.1.0

Need me to provide Log information to QA team analysis?

Answer 1

Hey WilliamLu,

Thanks to your feedback we have made a fix for this case. 

It will be released with one of our next updates. Please bear with us.

Thanks for letting us know about this and the additional assistance!