0 votes

I have ZoiPer Premium on Android, latest version (2.9.19) and I am trying to turn on Active Wakelock, but am unable to access the Background Mode setting under Settings > Connectivity, as it's grayed out and unlickable. I have all permissions granted to ZoiPer, including excluding it from any battery management/optimization, and I have also made sure Run In The Background is checked and active. Anything else I can or alter on my Note 5 to try and get Active Wakelock turned on? Thank you!

in Android by (120 points)

Hi,

If the constant wake-lock is greyed-out, this means that you have PUSH enabled. Since the PUSH service is replacing the need of constant wake-locks, this option is disabled. Plus, you are saving some battery. : )

Please log in or register to answer this question.

Welcome!
Ask your questions and receive answers from other members of the Zoiper Community.

Did you check our Help Section?

You are a Zoiper Biz or Premium customer? If so, click HERE to get premium support.
2,438 questions
1,541 answers
2,314 comments
133,609 users