Cant make calls

0 votes

Hi, 

I am using sipgate basic and want to place and receive calls via Zoiper. I downloaded Zoiper and logged in with my Sipgate ID but when I try to call someone it automatically hangs up. What do I have to do to set up the account? I would also like to receive calls here under my sipgate number. 

Many thanks, 

Joana

asked Mar 22 in Mac by Joana Körner (120 points)  
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Hi,

Try to contact Sipgate's support team, verify that you are dialling the number with supported by them format. For example they might not support numbers that start with "+" or something else.

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