No audio Input in Zoipir 5 OSX no matter what input device

0 votes

I have just purchased Zoiper 5 (osx Mojave) and no matter what I select as input device (it shows them all ) there is NO sound reaching  Zoiper... meters simply dont move when trying ALL my input devices...all other programs work fine, Skype for example...

It doesn't even work with the MacBook Pro internal mic... 

Can you please urgently help , as the product is currently useless with no input


Many thanks 


W Padley 

asked Mar 27 in Mac by wakevortex (150 points)  
share

1 Answer

0 votes
Best answer

Hi,

Check your Mac system permissions, probably during the first launch you have not provided Zoiper when asked with permission to use the microphone.

answered Mar 27 by Tsetso.Zdravkov (33,190 points)  
selected Mar 31 by Tsetso.Zdravkov
share

Thanks...that was it ..it need the microphone device allowed even though I'm not actually using the MacBook microphone


Bill P

I have same problem as W Padley. I remember when I installed Zoiper 5 (free version) it asked for permission to use internal microphone and I said no, as I would be using a headset microphone.

I have been trying to uninstall and reinstall but now it doesn't ask for permission to use the internal microphone.

No sound input for Zoiper is working when I make a call.

Thanks for any advice.

R McInnes


Hi,

You can always change the permissions from your Mac system settings - > Security and Privacy. 

There locate the microphone and enable Zoiper.

Welcome!
Ask your questions and receive answers from other members of the Zoiper Community.

Did you check our Help Section?

You are a Zoiper Biz or Premium customer? If so, click HERE to get premium support.
Top users 08/2020
  1. Tsetso.Zdravkov

    33190 Points

  2. Ivan

    18410 Points

  3. Joachim

    11490 Points

  4. Anton

    3950 Points

Latest tweets