Cannot answer call... answer pane disappears

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Usually Zoiper works on my tablet, but sometimes an incoming call cannot be answered. The answer pane appears only briefly ("dismiss" or "answer") at the top of the screen... and then VANISHES while the call continues to ring and ring... but I can't answer it. (In these cases there is no full-screen with answer button, just the brief pane at the top of the screen). How do I answer the call?  Any solutions appreciated!

asked Jun 1 in Android by JPHuie (140 points)  
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1 Answer

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Hi,

I can suggest that you check our troubleshooting article here: https://www.zoiper.com/en/support/home/article/220/Missing_incoming_call_notification_%5BAndroid%5D

answered Jun 1 by Tsetso.Zdravkov (33,510 points)  
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