When I'm on a call, if anyone else calls through, it rings in my headset over the top of the person I'm already talking to. How do I stop this form happening?
I knopw there is an option in preferences to turn on/off ringing while on a call - we have the free version and it doesn't allow us to use this function. But it's not selected as being "On"anyway - so we don't really want to purchase the full version only to find out that doesn't solve our problem.
Please can someone let me know what to do to stop the ringing sound while I'm on an existing call.